Transpak Equipment Corp. respects your privacy. The following details how we use and store all your personal and online usage data. In summary, any personal information you provide us is safe and confidential: we store all information on secure servers and do not sell your data to external organizations. Our goal in collecting information is to continuously improve our relationship with you.

 

Your Personal Data

We value your privacy. We do not sell your data to external organizations. All personal data is treated as confidential and stored on secure servers.

 

When We Use Your Personal Data

To provide the best service, we want to keep you informed about Transpak Equipment Corp.'s products and services. This may include news about special events, promotions, product launches, and catalogs.

 

Purpose

When you provide us with personal data, we generally use it to respond to your inquiries, process your orders, or provide you with specific information or offers. Additionally, to maintain our customer relationship, we store and process personal data and may share it with our global affiliates and partners to better understand your business needs and improve our products and services. Alternatively, we (or a third party acting on our behalf) may use personal data to contact you about Transpak Equipment Corp. products that meet your business needs or to conduct online surveys for a deeper understanding of customer requirements.

If you choose not to have your personal data used for maintaining our customer relationship (especially for direct marketing or market research), we will respect your choice. We do not sell your personal data to third parties, except for Transpak Equipment Corp. affiliates and partners.

 

Using This Website and Your Personal Data

You can use this website without providing any personal data. However, if you choose not to share basic information with us, you may be unable to access certain sections or features of the website.

 

When you visit the Transpak Equipment Corp. website and register for services, we may request personal data, including your name, email address, and contact details. We also collect information related to your internet connection and website usage, such as the URL you came from, IP address, domain type, browser type, country and area code of your computer's location, the pages you view during your visit, and the search terms you enter on the site. We collect this information from both registered and unregistered users to improve our website and online services.

 

The personal data you provide (or that we obtain from public records) and the user data we use to identify you will be used only for the following purposes:

• Conducting statistical analysis to improve our website and services.
• Providing relevant content for you.
• Managing this website.

 

If you have registered to receive notifications about new content that may interest you, we will use your personal data to send these notifications via email.

We may disclose your personal data to other companies within Transpak Equipment Corp. and reputable third parties to help process your requests. Transpak Equipment Corp. requires all third parties to treat personal data as confidential. We may access or process your personal data globally. If such global processing involves transferring personal data to affiliates or third parties outside the EEA that have not received adequacy recognition from the European Commission, such transfers must comply with (i) EU Standard Contractual Clauses, or (ii) other legally binding and appropriate transfer mechanisms that provide adequate protection under the GDPR, such as approved Binding Corporate Rules.

 

Purpose Limitation

Transpak Equipment Corp. collects, uses, or discloses your personal data provided online only for the disclosed purposes, except where disclosure:

• Is for any purpose consistent with the original collection purpose.
• Is necessary for preparing, negotiating, and fulfilling a contract with you.
• Is required by law, government, or judicial authorities.
• Is necessary to establish or defend legal claims.
• Is necessary to prevent fraud or other illegal activities, such as deliberate attacks on Transpak Equipment Corp.'s IT systems.

 

Our legal basis for processing personal data includes processing necessary for fulfilling contracts with Transpak Equipment Corp., compliance with legal obligations, processing required for our or third parties' legitimate interests, and processing based on your consent, which you may withdraw at any time without affecting the lawfulness of processing before withdrawal.

 

Links to Other Websites

The Transpak Equipment Corp. website contains links to other websites. Transpak Equipment Corp. is not responsible for the privacy practices or content of these external websites.

 

Retention Period

We retain personal data for a period necessary to respond to your requests, comply with legal obligations, and fulfill the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of data and its usage. When assessing retention periods, we carefully consider the necessity of collecting personal data and retain it only for the shortest duration required unless a longer retention period is mandated by law. After the retention period, we permanently delete electronic records to prevent recovery and destroy physical records to render them irretrievable.

 

Exercising Your Rights

You have the legal right to obtain a copy of your personal data free of charge, as well as the right to correct, update, or request deletion of your personal data. You may also object to data processing, request restriction of data processing, or request data portability. Under certain regional laws, we may refuse unreasonable, disproportionately technical, privacy-intrusive, or impractical requests. If you request modifications or deletion of your data, please note that some personal data may be retained in our systems and other necessary records to comply with applicable laws.

 

Policy Changes

We update this policy periodically. If we make significant changes, we will revise this policy to reflect the changes. We recommend that you review this policy regularly for the latest version.

 

Contact Us

To exercise your rights, or if you have any questions about our Privacy Policy, how we collect and use your data, or potential privacy law violations, you may contact us at the following address, including your name, email address, and purpose of request:

 

Transpak Equipment Corp.

• 15F-1, NO. 17, SEC. 1, CHENGDE ROAD, TAIPEI 103, TAIWAN
• transpak@transpak.com.tw
• TEL +886 2 2555 2515
• FAX +886 2 2555 2516